7 Days Money Back Guarantee

We understand that buying an item is an important decision, and one of the biggest purchases you make. You may wonder how we manage this and it may even sound too good to be true, but it’s because PLATINUM CLASSIC CARS provides the 7 Day Money Back Guarantee program, only for Items stored inside its warehouses. Safety inspection is being taken before items are listed on PLATINUM CLASSIC CARS. Technical Inspection Team is verifying the entire item on arrival. Clear title is checked, quality, size, physical conditions (damages, scratches, dents, rust, etc.).
7 Day Money Back Guarantee for you, as a buyer gives you the certainty that you will receive the Item you are paying for.

When make purchases from web sites like eBay, Craigslist, Kijiji or Gumtree, the Buyer relies mostly on the seller’s description and this is what makes the buyer travels to visually inspect the item. Surveys show that a very large percent of items sold on free classifieds web sites, such as eBay, Craigslist, Kijiji or Gumtree, were not like they were originally described by the seller and after visual inspection, the buyer decides to look somewhere else. In order to minimize the chances of failed transactions when it comes to the items sold through PLATINUM CLASSIC CARS, we compare the original description and pictures with the actual item, when an item is listed for sale. If the listing description is incorrect or does not correspond with our Technical Inspection Document made upon arrival at the store, the Seller is instructed to re-list the Item with the correct description. That makes us unique on the market and give buyers certainty that they will receive the item they have paid for.

What does 7 Days Money Back Guarantee stand for?

• PLATINUM CLASSIC CARS guarantees refund of the money, if the item is not delivered within 15 days after it is dispatched – No questions asked;
• Until the item is delivered, payment is held by PLATINUM CLASSIC CARS
• Seller’s payment is released only when you confirm that you accept the Item;
• It is our client right to inspect the vehicle before sign the sales contract. Inspection period of a vehicle is limited and in case we do not hear back from you within 7 days after the item has been received, we feel it would be fair to assume that you are satisfied with the item and we will release the payment to the seller;
• In case you are not satisfied with the item delivered and inform PLATINUM CLASSIC CARS within 7 days of delivery, PLATINUM CLASSIC CARS will resolve your complaint end-to-end within 72 hours from the time the complaint is raised. If PLATINUM CLASSIC CARS is not able to give a resolution within 72 hours then we will automatically refund the amount paid for the item.

Note: At delivery, due to the 7-Day Money Back Guarantee Policy, you will be walked through a PDI (Pre-Delivery-Inspection), performed by a PLATINUM CLASSIC CARS technical inspector. This PDI describes the item condition at the delivery and must be kept if the item needs to be returned. There is more information about the returning policy in the 7-Day Money Back Guarantee section. When a complaint is raised for a delivered item, the seller is paid only after the issue is resolved and you are satisfied with the resolution

What does 7 Days Money Back Guarantee cover?

• Paid item and never receive it;
• Damaged/defective item or the item does not comply with the quality, size, physical condition and specification as per original purchase;
• You have received an Item, which you’re not satisfied with because of its condition.

How do You receive Your refund through PLATINUM CLASSIC CARS

• Refund is given as Money Back;
• Refunds will be made through cash, credit card, cheque or bank transfer, depending on the payment method used at the time of placing the purchase.